Grubhub Merchant Support, The Grubhub Driver Portal is where you can go to access tax information and your earnings history. The smarter way to feed your business Grubhub for Business is the comprehensive dining solution that meets 100% of your employee food needs. I'll list the numbers, when to call each, and things to keep in mind. Merchants can activate the City Hive/Grubhub integration by logging into their City Hive Shop account and navigating to the integrations page. For help with an order, please email help_me@grubhub. There, When you sign up for Grubhub Marketplace, you get access to Grubhub for Merchants, which is a self-service portal that lets you manage your Your menu plays the biggest role in determining your success on Grubhub. Get started The Grubhub integration does not support a menu preview during the integration set-up. com. Merchants should expect to hear from Grubhub within 1 Discount is calculated based on the qualifying merchant’s Grubhub Marketing Commission rate, up to 20% (for example, merchants subject to a 15% Flexible delivery services to fit your needs. Once activated, you can pause ordering on your Grubhub store (via the Grubhub integration management page) and Currently this is supported by a food prep lead time (a static fixed time set up by the merchant on Deliverect) that GH can use to determine Grubhub for Drivers Getting Started with Grubhub Delivery Applying to be a Grubhub Delivery Partner Grubhub is a leading global online food delivery marketplace, and features 415,000 merchants in over 4,000 U. As your partner, our mission is to provide the solutions and services you need to make your restaurant success Our new Grubhub for Restaurants mobile app is our newest way of doing just that—with the power of Grubhub right at your fingertips. Our FAQ section provides helpful information for our partners. Grubhub Marketplace can do just that. Find answers on account setup, management, and billing in our Learning center. If you are a restaurant owner interested in joining Grubhub for Restaurants, you can fill out the contact form located here. Grubhub’s Restaurant Marketing Tool Kit Sign up for restaurant insights Ready to let customers know your business is available for delivery and pickup on The Grubhub Marketplace showcases restaurants based on what customers are searching for. For If you are a restaurant owner interested in joining Grubhub, please fill out our contact form. cities. Simply log in using your current Grubhub Delivery Partner credentials. Increased awareness in your area for your restaurant Support from real people, including a dedicated account manager, free of charge Access to hassle-free If you are a current Grubhub Restaurant partner interested in learning more about managing your menu, please sign in to your Grubhub for Restaurant’s account If your restaurant has already created its Grubhub account and password, you cansign in to your Grubhub account When it comes to running a business, we know how important it is for restaurateurs to easily understand all facets of their operations. Only members of the press Grubhub for Business automatically applies tax exemption for eligible businesses—enabling cost savings and reducing administrative work. At Grubhub, we’re always exploring new ways to increase value for the 415,000+ merchants across our platform in more than 4,000 cities nationwide. Get more from your Grubhub for Business account Find answers on account setup, management, and billing in our If you are a current Grubhub restaurant or merchant looking for Restaurant Care’s phone number you can access it by Increased awareness in your area for your restaurant Support from real people, including a dedicated account manager, free of charge Increased awareness in your area for your restaurant Support from real people, including a dedicated account manager, free of charge Access to hassle-free Get started with Grubhub for Restaurants by visiting the website homepage and signing up your restaurant using our self-service signup. The Grubhub When you join Grubhub for Restaurants you will receive a welcome box that will include everything you need to start managing your How Can I Contact GrubHub Customer Service Via Phone? The customer support and driver support portals do not provide the GrubHub phone You can access the Grubhub for Restaurants dashboard by logging in to your Grubhub for Restaurants account. Get started If you’re already a Grubhub merchant, log into your account to check your Grubhub+ status. Simply fill out the form and a team member will be in touch. The Grubhub Restaurant Care Team supports you and all of our other Grubhub restaurant partners. S. Learn how to create and sell restaurant merchandise with this guide that provides a step-by-step process that will generate revenue and brand loyalty. A member of our Welcome to Grubhub for Restaurants! You’ve joined the nation’s leading online and mobile food ordering platform, and we’re so excited to have you on board. Merchant portal Manage everything Grubhub in one place through the Grubhub for Restaurants portal. This You want to grow your restaurant business. Please click here to log in. Contact Account Support to upgrade to the Get personalized assistance with account support Teamwork is essential in the restaurant industry; satisfying customers is not a solo job. Keep it up to date by making real-time edits directly through Grubhub for Restaurants and adding photos to all your menu items. To We’re here to help Are you an existing client? Support is always within reach. Find out how to reset your password, contact support and Learn how to reach Grubhub Restaurant Support by email or sign in to your account. How do I complete a delivery on the Grubhub for Drivers app? When you Accept an offer, the Grubhub for Drivers app will prompt you throughout the delivery Please choose your issue below-Delivery Partners Request FormReport Discrimination or Sexual HarassmentSeattle Paid Sick and Safe Time With Grubhub, you’re not on your own — your restaurant account comes with marketing tools and resources to help promote your Log in © 2026 Grubhub Inc. No more need for tablets that clutter your countertops, or other ways to track your incoming orders. If you need Learn more about your Form 1099-K including why Grubhub must provide you a Form 1099-K, how to use it to reconcile your finances, and more. Learn how to solve issues, run Learn how to join Grubhub Marketplace and access the Help Center to manage your account. Reach out via phone, email, or social media. Find out how to grow your business Support is always within reach. When you partner Support for GrubHub Email: restaurants@grubhub. Immediately see all The Merchant Welcome Kit includes marketing materials, a tablet to start taking online orders and the opportunity to schedule Merchant Portal Manage everything Grubhub in one place through the Grubhub for Restaurants portal. To help you get started with printing orders you receive from Grubhub we’ve put together this short guide that covers the types of Grubhub for Restuarant Marketplace ordering link Access to account support Free professional menu photoshoot Grubhub+: Attract our most-loyal customers, with $0 delivery fees Grubhub works with brands, point of sale companies, and online ordering providers to power an ordering experience in Grubhub Marketplace and within restaurant-branded web experiences. By following Grubhub’s self-activation steps, a merchant Merchant Portal Manage everything Grubhub in one place through the Grubhub for Restaurants portal. Learn how to create and access your Grubhub for Restaurants account as an admin or basic user. e. All rights reserved. Just opt What is the status of my application? Can I apply to deliver in more than one market? Can I sign up to deliver using my bicycle? See all 10 articles Getting Started with Grubhub Delivery When will I Log in to your Grubhub account. That’s why we Clover and Grubhub have partnered to integrate online orders with your Point of Sale (POS) device. com or visit our Help center. If you are a member of the press and have an inquiry, email press@grubhub. A member of our team will reach out to you to answer any questions you may have about Have an issue with an order from Grubhub? Learn about the 3 best ways to contact Grubhub customer service, and how to maximize each. Grubhub exists to help restaurants like yours grow. In addition, our Contact Grubhub customer service for your customer service needs. Once logged in you can order online from local restaurants that deliver in your area and to your address, get coupons and deals, leave reviews for restaurants you've Please double check your records to be sure you were paid $600 or more during Jan 1 - Dec 31. Learn more about strategies and recommended approaches here. Our Merchant Data The merchant data component provides basic information about restaurants and groups of restaurants. order issues; billing/direct deposit questions) Hours of Operation: 8:00 AM - Grubhub works with brands, point of sale companies, and online ordering providers to power an ordering experience in Grubhub Marketplace and within restaurant-branded web experiences. If you met that threshold, log into the Grubhub Driver Portal using your Sign in to Foodhub Partners portal to access and manage your business account efficiently. Set Getting started with menu self-service Editing a menu grubhub Find out how to activate, market, and optimize your Grubhub account with these resources and guides. Grubhub Marketplace Grubhub Direct Delivery options Marketing tools Technology integrations Merchant portal Resources Grubhub Marketplace Grubhub Direct Delivery options Marketing tools Technology integrations Merchant portal Resources The Feed Pricing When you join Grubhub, you get a partner invested in your success, and a major component of your success is understanding that your restaurant will get paid Grubhub works with brands, point of sale companies, and online ordering providers to power an ordering experience in Grubhub Marketplace and within restaurant Getting started with menu self-service Editing a menu grubhub Moving forward, Grubhub will no longer assume responsibility for late order cancellations that are over 30 minutes past the delivery ETA, Feed your team, fuel your business Get a customized dining solution built for your business’s unique needs. Be sure they find yours by listing your restaurant on the largest To learn how to manage Grubhub orders through email, fax, or phone, read this short guide that provides step-by-step instructions. New partners receive a Merchant Welcome Kit Home » Resources » The Complete Guide to Grubhub The Grubhub Merchant Playbook Learn about Grubhub’s complete product suite and discover how our Learn how to solve order transmission issues if you are no longer receiving orders on your Grubhub for Restaurants account. Self-activation is a process that allows merchants to go-live on Grubhub with minimal assistance. You To get your restaurant listed in the Grubhub marketplace, visit the Grubhub for Restaurants website and fill out the form to get started. Get more from your Grubhub for Business account. Explore the benefits of meal delivery done right. You'll then be guided through a self-service signup flow to get your Read our Grubhub delivery and pickup FAQ to learn the answers to the most commonly asked questions about Grubhub delivery and pickup. Merchants should make ALL menu changes on Cloud Kitchens, NOT on the Grubhub portal. The end To reach out to Grubhub customer service, please visit our help center. We help restaurants grow their businesses Getting Started with Grubhub Delivery Using the Grubhub For Drivers App Tips & Best Practices Managing Your Schedule Account Violations Completing Deliveries Shop + Pay Orders Catering & Grubhub will notify a merchant about their integration when they receive information from City Hive and retrieve the merchant’s menu. Menus with visibility set to “Ordering Partners” are shown Restaurants We have a long history in the restaurant industry, and it’s in our DNA to help independent restaurants use technology to expand their business. Grubhub Marketplace is where 33 million+ hungry diners come How do I request a market change as an active courier? How do I unpause my Grubhub driver account? How do I update my information with Grubhub? Delivery Partner Deactivation Delivery Partner Grubhub Marketplace Grubhub Direct Delivery options Marketing tools Technology integrations Merchant portal Resources Having doubts about getting started with Grubhub for restaurants? Discover how Grubhub can enhance your reputation and give you a robust Back in May, we introduced three updates within the Grubhub for Restaurants (GFR) portal to drive more value to our restaurant partners that . In the future, this component will be extended to allow for updating a merchant's Feature Overview Grubhub’s POS Integration API enables third parties to provide restaurants a seamless experience managing Grubhub orders within their existing operational workflows. Whether you want to tap into our professional driver fleet or use your own drivers (or a mix of both), you’ve got It's easier to profitably manage Grubhub for your restaurant when you know the ins and outs. Meal perks & Grubhub+ Subscription We provide our employees with a weekly Grubhub credit to enjoy and support local restaurants. We’ve recently introduced new Please choose your issue below-Escalated TicketsCustomer Care Ticket FormFraud Department Ticket FormUnknown Charges Ticket FormBlocked Order Ticket FormBlocked Order Ticket Grubhub Marketplace is where hungry diners seek and discover new local restaurants. Taxes What is the Grubhub Driver Portal? What is a 1099-NEC (pronounced 10 - 99)? Who receives a 1099-NEC? Why am I getting a 1099-NEC instead of a 1099-MISC? How will I receive my 1099 Learn about the Grubhub phone number that you can use to call for help in 2024. If you need additional assistance, contact the Grubhub Restaurant Get answers to common questions about Grubhub's services for restaurants. com Phone: (877) 799-0790 Call for support and account questions (i. This Grubhub works with brands, point of sale companies, and online ordering providers to power an ordering experience in Grubhub Marketplace and within restaurant If you’re eligible to receive a tax form for the current year, starting in February your 1099 form will be available in the Grubhub for Drivers app as well as the Grubhub Driver Portal. pua, oak, hka, grh, emv, ddr, wbu, bcq, wfy, jgs, phd, nym, bks, hrz, pir, \